The William Tracey Group, commitment to Health and Safety

William Tracey recycling and resource management group logo


The William Tracey Group (WTG) is one of the UK’s leading recycling and resource management companies. Established in 1948, the company fuses unparalleled industry experience with the latest technologies to deliver bespoke recycling and resource management services for its customers.

WTG have been working to improve the reuse and recycling of their customer’s resources to minimise those ultimately disposed of as waste, focused on driving material away from landfill. This approach benefits the environment whilst delivering a value for money solution. Delivering the highest level of customer service safely is core to WTG service delivery.

Following an external review, the William Tracey Group has successfully retained its Safety Management Advisory Service (SMAS) Worksafe certificate for the sixth year running.


Behavioural Safety – working safely is culture-led

In December 2014, the William Tracey Group embarked on a journey to change safety behaviours and culture within the workplace. The decision was taken by the Board following an employee satisfaction survey and as part of continuous improvement under our management systems.

WTG wanted to understand why employees do the things they do – the trigger, behaviour and consequence. By combining in-house experience with that of a specialist consultant, they have been able to build trust across the workforce, improved management engagement with all staff, and raised awareness of accident causation.

All senior management have been trained in behavioural safety techniques and all other employees have received “domino” training – assessing how the dominos “stack up” to cause and accident and how to help prevent accidents.

All managers and supervisors have undergone behavioural safety training and actively undertake SUSA discussions on a regular basis (Safe and UnSafe Acts) where focus is on the positive learnings from the safety related discussion; these discussions are recorded and discussed across the group on an open forum where learnings are shared.

Furthermore, the company also ensures that its H&S Management System is robust and looks carefully at the different scopes of work delivered by both its direct employees and sub-contractors to ensure that these are carried out in mind that safety always comes first.

SMAS Worksafe / SSIP logo

As part of the SMAS Worksafe assessment, key information was thoroughly audited to confirm that the organisation operates an appropriate and effective Health & Safety Management system. This includes:

  • Insurance Schedule
  • Health & Safety Policy (Statement of intent, organogram & arrangements)
  • Monitoring Process (Site inspections, audits etc.)
  • Subcontractor assessment process
  • Example Method Statements, Risk & COSHH assessments
  • Individual training information (Qualifications, certificates & records)
  • HSE Enforcement actions & Accident records (Including statistics)
  • Communication documents (Tool box talks & Minutes of safety meetings)

SSIP schemes (Safety Schemes in Procurement) such as SMAS allow WTG to demonstrate safety credentials to customers in prequalification situations. In some cases, there is no need to complete a further safety questionnaire, as WTG have already been audited by SMAS, therefore reducing repeat work during the prequalification stages.

Audrey Duckworth, Environmental & Compliance Manager, Non-Hazardous Division says, “Meeting the SSIP Core Criteria demonstrates that we are serious about H&S and use an effective H&S Management System to ensure that any work employees are engaged in has controlled risk. The QHSE Team can spend considerable time completing supplier questionnaires, so being a part of SMAS is a huge time saving and efficiency benefit to the company.”

Hollie Baxter, Business Development Executive – SMAS adds, “We are delighted that WTG continue their long-standing relationship with SMAS and that they recognise how SMAS can support a robust Management System.”